Major Craft FIRSTCAST BASS FCS-602UL Spinning Rod from Japan
Major Craft FIRSTCAST FCS-S732UL Ultra Light 7'3 SOLID TIP fishing spinning rod
Major Craft First Cast Series Spinning Rod FCS 802 EL (8794)

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Major Craft FULLSOLI Light Jigging FS-B64L LJ Baitcasting Rod
Major Craft GIANT KILLING Jigging GXJ-B62MH Baitcasting Rod
Major Craft Giant Killing Series Baitcast Rod GXJ B62 MH (0141)
Major Craft Go Emotion Series Baitcast Rod GEC 66 M (6063)


Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

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Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Major Craft N-ONE NSE-832E (2pc) - Free Shipping from Japan

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Major Craft N One Series Spinning Rod NSE 832 EL 9043 F S from Japan

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.


Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Major Craft Days SPINNING MODEL 2PC DYS-632L Spinning Rod NEW

Major Craft N One Series Spinning Rod NSL T762 L (9845)
Major Craft N-ONE SRJ Shore Rubber Slow Jigging NSS-1062-MH SRJ Spinning Rod


Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Major Craft Sky Road Series Spinning Rod SKR S732 NS T (2836)

Trusted by more than 9,000 businesses in 140 countries.

Major Craft Day's Super Fine Solid 2pc Model DYS-S632UL SFS spinning rod Japan
Major Craft Solpara Series Spinning Rod Sps 832 Exl 2140 New
Major Craft SOLPARA SPX-S702AJI 7' fishing spinning rod 2018 model

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


Major Craft Spinning Rod Solpara SPS - 832 MW 8.3 ft F S from JAPAN
Major Craft TRAPARA Area TPS-662SUL Spinning Rod NEW

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


Major Craft Triple Cross Series Spinning Rod TCX 1002 MH (0746)
Major Craft TRIPLE CROSS TCX-862E (2pc) - Free Shipping from Japan
Major Craft TROUTINO TTA-634UL Spinning Rod NEW

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Major Craft Trout Spinning Rod Fine Tail Stream FTS-522UL Fishing Japan
Major Craft X-Ride Series Spinning Rod XRS 892 L (4915)

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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