Major Craft FIRSTCAST FCS-S732UL Ultra Light Spinning Rod New 1lb-5lb PE0.1-0.6
Major Craft First Cast Series Spinning Rod FCS-632L (8633)
Major Craft Fullsoli FSB 64 L LJ

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Major Craft GIANT KILLING GXJ-S63L-LJ Spinning Rod
Major Craft Giant Killing Series Baitcast Rod GKJ B65 MH TR (4687)
Major Craft GIANT KILLING TAI-RUBBER GXJ-B70HTR-DTR Baitcasting Rod NEW
Major Craft Landing Net Landing Net First Cast Landing Set 5m LS-500FC

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

Major Craft Major Craft Major Craft MCLA BL [Landing Arm] MCLA BL
Major Craft N-ONE 2 piece rod NSL-782L KURODAI New JAPAN Fishing
Major Craft N-ONE LSJ Light Shore Jigging NSS-1002-LSJ Spinning Rod NEW

Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Major Craft N One Series Baitcast Rod NSE B702 NS ST (9173)

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

Major Craft N One Series Spinning Rod NSL 782 L Kurodai (9418)

Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Major Craft Finesse Spinning Rod MS-X Finesse MXS-64L Fishing Stylish Anglers

Major Craft N One Series Spinning Rod NSS 963 LSJ (9715)
MAJOR CRAFT SEABASS SERIE SPINNING RODS NEW CROSTAGE CRX

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Major Craft Solpara Light Jigging-Tai-Rubber SPJ-B682MHTR Baitcasting Rod

Trusted by more than 9,000 businesses in 140 countries.

Major Craft Finetail Area FAX-602SUL Spinning Rod from Japan
Major Craft Solpara Series Spinning Rod SPX S732 UL (1811)
Major Craft Speed Style Series Baitcast Rod SSC S64 L BF (1008)

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Major Craft Spinning Rod TRUZER Torsoite Ring Metal Model TZS-T762L JAPAN
Major Craft Trapara Series Spinning Rod TPS 502 LX (0025)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Major Craft Triple Cross Series Spinning Rod TCX T682 AJI (0630)
Major craft trout bait rod Troutino stream model bait TTS-B382UL fishing Japan
Major Craft TROUTINO TTS-562L Spinning Rod from Japan

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

MAJOR CRAFT TUREL SERIE SPINNING RODS
MAJORTECH ZAINO ALPINE STAR CORDURA IDROREPELLENTE TASCHE SPALLACCI E CINTURA

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Malin Soft Monel Trolling Wire Line Select Break Strength
MALOJA GionM. Printed Bike Short MTB Multisport Short UVP NEU

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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Maloja Radtrikot EliM. red elastisch antibakteriell UV-Schutz
Manchester City Jersey Trikot UMBRO Home 3 M England Man Vintage 91 92 93 1991