Major Craft FIRSTCAST Seabass and Casting FCS-962M Spinning Rod
Major Craft First Cast Series Spinning Rod FCS T732 L (8770)
Major Craft GIANT KILLING GXC-80BURI Saltwater Spinning Rod NEW

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Major Craft GIANT KILLING LIGHT JIGGING Series GKJ-S60LJ Spinning Rod
Major Craft Giant Killing Series Baitcast Rod GXJ B70 MTR DTR (0295)
Major Craft Go Emotion Series Spinning Rod GES 66 UL (6223)
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Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

More about the help desk

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Chat

Connect with customers

Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.

More about Beacon

Major Craft N One Series Spinning Rod NSE 862 E 9081 F S from Japan

A chatbot that helps

Help Bot won't waste your customer's time. It's only there to connect you with a real person.

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Give customers a choice

When chat is available, customers can reach out using the channel that works best for them.

Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

Major Craft FINE TAIL 2 piece rod FTA-662SUL

Major Craft N-ONE Shore Jigging NSS-962-MH Spinning Rod NEW
Major Craft Sky Road Series Spinning Rod SKR S702 M (3437)

Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.

Major Craft Solpara Series Spinning Rod SPS 802 E (2195)

Trusted by more than 9,000 businesses in 140 countries.

Major Craft Finetail Area FAX-B582UL Baitcasting Rod for Bass
Major Craft SOLPARA SPX-1002H Heavy 10' fishing spinning rod 2018 model
Major Craft SpeedStyle SSC-682L BF (2pc) - Free Shipping from Japan

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

Major Craft TRAPARA 2 piece rod TPS-802MX
Major Craft Trapara Series Spinning Rod TPS 762 LX (0063)

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

Major Craft TRIPLE-CROSS SHORE JIGGING MODEL TCX-962H Spinning Rod from Japan
Major Craft Troutino Series Spinning Rod TTA 602 SUL (8312)
Major Craft Troutino TTS-B382UL (2pc) - Free Shipping from Japan

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Major Craft Turel Series Spinning Rod TUS T702 (0065)
Maki Sports Wave Stretch Ring Plastic Lumbago Pink from JAPAN Free Shipping

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

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